Terms of Service
Last updated: August 7, 2026
1. Agreement to Terms
By accessing or using the services provided by Rocket Productions ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services
Rocket Productions provides live event production services including but not limited to staging, lighting, LED video walls, audio production, rigging, and related technical services for concerts, festivals, corporate events, and other live productions.
3. Quotes and Contracts
All quotes provided through our website or by our team are estimates and subject to change based on final event requirements. A formal contract will be provided for all confirmed engagements, which will supersede any preliminary quotes or estimates.
4. Payment Terms
Payment terms will be specified in individual contracts. Generally, a deposit is required to secure services, with the balance due according to the terms specified in your contract.
5. Cancellation Policy
Cancellation terms vary by project scope and timing. Specific cancellation policies will be outlined in your service contract.
6. Limitation of Liability
To the maximum extent permitted by law, Rocket Productions shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
7. Contact Information
For questions about these Terms of Service, please contact us at sales@rocketprousa.com or call (770) 738-9554.